pbx monitoring
pbx monitoring
pbx monitoring
pbx alarm monitoring
pbx alarm monitoring
pbx alarm monitoring
 

Troubleshooting

· Console Buffering and Audit Capture - Significantly simplify trouble shooting activities and provide complete access to all past console traffic by capturing and buffering this information for future reference. A complete audit trail is provided so activity and responsibility can be tracked after the fact.
· Simultaneous Access - Access by multiple simultaneous users facilitates collaboration between users. This allows geographically dispersed staff to easily work with each other to solve difficult problems faster.
· Configuration Access – Complete secure access for configuring the ENS unit is provided via a web interface and command line access.
· Integrated Power Control – For locations requiring remote power control, ENS has integrated intelligent power strips to cycle power when necessary to deliver hard on/off and re-boots.

 

TESTIMONIAL

“The Hurricane destroyed our entire office. All physical access to the site was impossible. All electricity and communications links to our SAM box were gone. Fortunately, the ENS units were smart enough to recognize events and alarms on their own............... MORE

Read Testimonial

 
 
pbx alarm monitoringpbx monitoringpbx monitoringpbx monitoring
 
OutPost Sentinel provides an integrated hardware and software solution that delivers everything necessary to remotely access, efficiently manage and proactively monitor your customer’s PXB as well as any other console device such as routers, switches, frame relays etc. The Power, reporting and flexibility of our Sentinel Alarm Manager (SAM), central reporting software and the intelligent hardware component of the remote ENS solution make for an unbeatable combination.
The ENS / SAM Solution
SAM & ENS - Integrated Remote Access & Alarm Monitoring For Your PBX and More…

The ENS console management device comes in a variety of models allowing management of 4, 8, 16 or 32 console devices per ENS unit.

The SAM software lets you manage from one to more than a thousand remote ENS units. SAM provides scalable reporting for almost any remote PBX.

Quickly and Easily Take Control of All Your PBX Alarm Monitoring and Remote Access Requirements

SAM provides centralized, economical and scalable reporting for almost any remote PBX, networking equipment or server that is attached to the industry leading ENS console management device. The ENS and SAM together provide the most comprehensive, most secure remote access and monitoring solution available.

SAM has integrated over 12,000 PBX alarms and allows you to further customize and add additional alarms and automated response to provide the most comprehensive access, management and alarm monitoring software, anywhere. Monitoring, troubleshooting and accessing, and generating reports for remote PBXs and other network equipment has never been easier. OutPost Sentinel delivers a fully integrated solution enabling your own team to cost effectively offer alarm monitoring services to your customers and utilize the ultimate in remote access tools to quickly diagnose and immediately correct customer issues. OutPost Sentinel’s SAM and ENS solutions come complete with secure Dial up and IP access and comprehensive call escalation procedures.

 

What SAM and the ENS Delivers…

· Automated and Customizable Response over 12,000 alarms recognized and monitored and additional customization supported to enable you to recognize, be notified and manually or automatically respond to the specific requirements of almost any PBX or network device.
· Call Monitoring, Escalation Procedures and Report Writing
· IP and Dial-up Remote Access – The ENS console device provides both IP and Dial-up access to the maintenance port of any PBX and other console devices. This complete and flexible solution allows for the unit to be configured for IP access and, if the network goes down or network access is denied, it will automatically reconnect with a dial-up connection to guarantee continuous reporting and continuous access.
· Easy Access – All software required for easy secure access to the system prompt for remotely configuring, diagnosing and managing systems is included.
· Centralized Access – SAM provides a centralized point of access for all managed PBXs and other devices from a single screen. Simultaneously manage and access hundreds or thousands of devices all from a single, easy to use application.
· Multi-Device Access – In addition to supporting PBXs, the ENS supports all console devices including PBXs, routers, switches, frame relays and application servers such as UNIX and Linux to providing the ultimate in remote and out-of-band management.

· Ultimate in Security – ENS units provide an unsurpassed range of security and controlled access options including SSH and SSL encryption, access control groups, IP packet filtering, dial-back options and much more.

 
pbx alarm monitoring

pbx alarm monitoring

 

Alarm Monitoring

· Centralized Alarm Monitoring – SAM software provides centralized alarm monitoring and notification to make sure alarms are identified, immediately captured and acted upon appropriately.
· Automated Problem Resolution - Continuously monitor the console ports of the managed equipment and search for key words or phrases that will initiate an automated response. Responses range from sending an email or pager notification to taking a proactive response to correcting the issue by rebooting the equipment or turning the power off with an intelligent power strip. Our solutions give the user the ability to define the actions required and solve problems automatically, before they become an issue.

· External alarms – Support for external environmental alarms such as temperature, smoke, humidity, etc. is provided.
· Continuous Validation of Connectivity – The ENS solution insures that equipment is always available for remote access both in and out-of-band or, if there is a problem, proactive notification is delivered prior to your team finding out there is problem while attempting to access a customer location to solve a critical issue.
· Dial-up back – Dial-up connectivity is provided to reroute alarm reporting around network outages to insure continuous monitoring.
· SNMP Support – Complete SNMP interface for reporting alarms to any network management system or reporting software.

 

Harris pbx systems
Harris pbx systems

INOPBX-00: INOVONICS PBX PHONE SWITCH

pbx alarm monitoring